Privacy Policy

Information We Collect

Platinum Innovation Homes may collect the following information:

Personal Information

• Name
• Address
• Phone number
• Email address
• Billing information
• Property ownership or rental information

Property Documentation Information

• Photos
• Videos
• Inventory lists
• Home features
• Appliance information
• Personal property details
• Property condition documentation

Technical Information

• IP address
• Browser information
• Device information
• Website usage analytics
• Cookies and tracking data

How We Use Information

We use collected information to:

• Provide requested services
• Store and organize documentation
• Communicate with customers
• Process payments
• Improve services
• Maintain security
• Comply with legal obligations
• Respond to claims or disputes

Information Sharing

We do not sell customer personal information.

We may share information with:

• Authorized customer representatives
• Insurance companies upon customer request
• Payment processors
• Cloud storage providers
• Service providers assisting business operations
• Government or legal authorities when required by law

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect customer information. However, no system can guarantee absolute security.

Customers acknowledge that electronic communications and online storage involve inherent security risks.

Data Retention

We retain customer information only as long as reasonably necessary for business, legal, insurance, operational, or contractual purposes unless a longer retention period is required by law.

We reserve the right to delete inactive accounts or outdated documentation according to internal retention policies.

Customer Rights

Subject to applicable law, customers may request to:

• Access their information
• Correct inaccurate information
• Request deletion of information
• Request limitation of certain uses
• Withdraw consent where applicable

Requests may be denied where retention is required for legal, contractual, security, insurance, or operational reasons.

Cookies & Website Tracking

Our website may use cookies, analytics tools, and similar technologies to improve website performance and user experience.

Users may disable cookies through browser settings, though some website functionality may be limited.

Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

Platinum Innovation Homes reserves the right to modify this Disclaimer and Privacy Policy at any time. Updated versions become effective upon posting or distribution.

Contact Information

Platinum Innovation Homes
P.O. Box 102, Albert City, IA 50510
(712) 334-0080
info@platinuminnovationhomes.com
www.platinuminnovationhomes.com