What is a home inventory and why do I need one?
A home inventory is a detailed record of your belongings, including photos, descriptions, and estimated values. In the event of theft, fire, or natural disaster, it provides the documentation needed to file an accurate and faster insurance claim. Without it, most people struggle to remember everything they owned.
How much does this cost?
Pricing varies based on the service you choose and the size of your home. We offer both affordable DIY options and full-service packages. Check out our pricing page for more information.
Are there any hidden fees?
No. We’re committed to transparent, upfront pricing with no surprises. You’ll get a full breakdown of the costs before you commit to anything.
Can I cancel my subscription?
Absolutely. You can cancel your subscription at anytime with no cancellation fees, but you will lose access to your account.
What does the process look like from start to finish?
Check out our how it works page for more information.
What types of items do you document?
Everything – from furniture and electronics to clothing, kitchen items, tools, and high-value possessions like jewelry, collectibles, and artwork.
Is this like a home inspection?
No – our service is different from a home inspection. A home inspection evaluates the physical condition of the home itself, such as structural components and systems.
Our service focuses on documenting your personal belongings – creating a detailed, photo-based inventory of everything you own so you’re prepared in case of loss or damage. Think of it as protecting what’s inside your home, not the structure itself.
How long does the process take?
It takes us approximately 2 hours to take pictures and gather information. Timing may vary depending on home square footage, items needing documentation, etc.
Do I need to be home during the service?
Yes, an owner needs to be present while we are there.
What time of day will this be done?
Typically, between 8am and 5pm, but we are more than happy to work around your schedule if needed.
How long until the information is available for me to see?
You will gain access to your account within one week of the visit.
What’s the difference between your DIY option and the done-for-you service?
DIY Option: You use our secure platform to upload photos and item details at your own pace.
Done-For-You Service: We come to your home and professionally document everything for you, ensuring nothing is missed and everything is properly categorized.
Will this help with my insurance claim?
Yes! A detailed inventory significantly speeds up the claims process and improves accuracy. It helps ensure you receive proper reimbursement by providing proof of ownership and value.
Do I need this if I have insurance?
Yes, insurance companies still require documentation of what you owned. Without proper documentation, claims can be delayed, underpaid, or denied.
How secure is my data in the Platinum Innovation Homes database?
Security is our top priority. We use secure storage to protect your data. Your inventory is private, confidential, and only accessible to you (and anyone you authorize).
Who has access to my home information?
Only you have access to your home information. We will never share, sell, or rent your personal data to third parties.
Do you offer services for renters or landlords?
Yes. Our services are designed for homeowners, renters, property managers, and landlords – anyone who wants to document and protect their belongings or property assets.